Have you plugged it in? The silliest IT support calls of 2018

Just as the biggest problem with a car is often the nut holding the wheel, many IT support issues are down to the user rather than the equipment. UK-based support company Probrand has compiled a list of some of the oddest support calls it has received over the past year. It also reveals that in the first week of January, the volume of support calls was 47 percent higher than an average week, mainly from workers who needed assistance with logging in and resetting their password, having forgotten it over the Christmas break. "After the Christmas shutdown or bank holiday… [Continue Reading]